Frequently asked Questions
Ouch ouch ouch, so you are probably disappointed! No matter how hard we try, sometimes we just aren't up to...
No problem, we will exchange the product at our expense. Simply go to this link with: Your order number (ex:...
I would like to be reimbursed!
Ouch ouch ouch, so you are probably disappointed!
No matter how hard we try, sometimes we just aren't up to it!
In this case, give us a chance to understand what went wrong by telling us about your mishap:
- by email (giveme5@wisetrailrunning.com)
- or by telephone +33 7 52 06 08 69.
If you really don't want to talk to us... sniff... in that case, go here :
- https://www.wisetrailrunning.com/a/returnzap
I want to change size
No problem, we will exchange the product at our expense.
Simply go to this link with:
- Your order number (ex: #3018, see order confirmation email)
- the postal code of your delivery address
Logistics portal: